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Thank you for your interest in our online shop. The protection of your personal data is very important to us, which is why we collect, process and use the data you provide only within the framework of the statutory provisions. Below, we inform you in detail about the extent to which we handle your data.
You can visit our online shop without providing any personal information. The access data transmitted via the browser, such as date, time or duration of visit, are stored without personal reference.
This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in a correct presentation of our offer, which are outweighed by our interests.
Data collection
We collect personal data when you voluntarily provide it to us when placing an order, contacting us (contact form or e-mail), registering for a customer account or registering for our newsletter. We use your email address, and your information to communicate with you about orders, products, services and marketing offers. You can unsubscribe from the newsletter at any time.
The personal data you provide, such as name, address, e-mail, will be processed and stored for the purpose of the order and customer service. Data is only passed on to third parties within the framework of the fulfilment of the contract (e.g. to the credit institution commissioned to make the payment or to the shipping company commissioned with the delivery).
Use of data when registering for the e-mail newsletter
If you wish to receive our newsletter, we require your confirmation that you agree to receive the newsletter. The registration can take place in the context of the query of the data required for an order via an explicit declaration. Once you have registered for our newsletter, we will use the data you have provided to send you various information about our products on a regular basis. Unsubscribing from the newsletter is possible at any time and can be done in your customer account.
Data information and data deletion
You have the right to free information about your personal data stored by us, as well as the right to correct, block or delete this data. If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact our customer service.
Cookies
In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. After closing your browser, most of the cookies we use are deleted (so-called session cookies). Other cookies remain on your device and allow us to recognize your device on your next visit and make shopping easier for you. Cookies do not cause any damage to your device and do not contain viruses. You can find out how long they are stored in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find it for the respective browsers under the following links:
Internet Explorer: https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
If cookies are not accepted, the functionality of our website may be limited.
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc (www.google.com). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en As an alternative to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your device. If you delete your cookies, you must click the link again.
Mouseflow (mouse movements, mouse clicks and keyboard interaction)
Mouseflow is a web analytics tool provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. Our website uses Mouseflow to record randomly selected individual visits (with an anonymized IP address only). This creates a log of mouse movements, mouse clicks and keyboard interaction, with the intention of randomly replaying individual visits to this website as so-called session replays as well as evaluating them in the form of so-called heat maps and deriving potential improvements for this website from them. The data collected by Mouseflow is not personal and will not be passed on to third parties. The storage and processing of the collected data takes place within the EU. If you do not wish to have your data collected by Mouseflow, you can object to this on all websites that use Mouseflow by clicking on the following link: https://mouseflow.de/opt-out/.
Sending rating reminders by e-mail
If you have given us your express consent during or after your order, we will send your e-mail address as a reminder to submit a rating of your order via the rating system we use. This consent can be revoked at any time by sending us a message.